Welcome to Falcon Machinery Trading GmbH. These Terms and Conditions govern the use of our website, products, services, and all business transactions conducted with Falcon Machinery Trading GmbH (“the Company”, “we”, “our”, or “us”). By accessing our website, submitting inquiries, placing orders, or engaging in any transaction with our Company, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
1. Company Overview
Falcon Machinery Trading GmbH is committed to providing premium-quality machinery, equipment, and precision technology solutions to customers across various industries. Our product portfolio may include agricultural machinery, construction equipment, landscaping solutions, precision farming systems, and related products sourced from reputable manufacturers.
We conduct our business based on professionalism, transparency, integrity, and customer satisfaction, while maintaining the highest standards of quality and service.
2. Acceptance of Terms
By using this website or purchasing products from Falcon Machinery Trading GmbH, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue the use of our website and services immediately.
These Terms may be updated periodically without prior notice. Continued use of our website following any modifications constitutes acceptance of the revised Terms.
3. Product Information and Availability
We strive to ensure that all product descriptions, specifications, photographs, pricing information, and technical details displayed on our website are accurate and up to date.
However:
- Product images are for illustrative purposes only.
- Specifications may vary depending on manufacturer updates.
- Availability is subject to stock status and supplier confirmation.
- Certain products may be discontinued without prior notice.
- We reserve the right to correct typographical errors, omissions, or inaccuracies at any time.
Product availability shall not constitute a legally binding offer until an order has been formally accepted by Falcon Machinery Trading GmbH.
4. Quotations and Pricing
All quotations issued by Falcon Machinery Trading GmbH are subject to change unless otherwise stated in writing.
Prices displayed or quoted may:
- Exclude shipping and transportation costs;
- Exclude customs duties and import taxes;
- Exclude installation fees;
- Exclude local VAT where applicable;
- Be valid only within the specified quotation period.
A purchase agreement becomes effective only after written confirmation from Falcon Machinery Trading GmbH.
5. Orders and Order Confirmation
Customers are responsible for ensuring the accuracy of all information provided during the ordering process.
Falcon Machinery Trading GmbH reserves the right to:
- Accept or decline orders at its discretion;
- Request additional documentation;
- Verify customer information before processing orders;
- Cancel orders affected by pricing errors or stock limitations.
Order confirmation does not guarantee immediate shipment and remains subject to payment verification and inventory availability.
6. Payment Terms
Payment terms shall be specified within the sales agreement, quotation, invoice, or purchase contract.
Accepted payment arrangements may include:
- Bank transfers;
- Advance payments;
- Partial deposits;
- Documentary payment arrangements;
- Other mutually agreed commercial payment methods.
Failure to make payments within agreed timelines may result in delayed deliveries, suspension of services, cancellation of orders, or additional administrative charges permitted by applicable law.
7. Delivery and Shipping
Falcon Machinery Trading GmbH works with reputable logistics providers to facilitate domestic and international deliveries.
Customers acknowledge that:
- Delivery dates are estimates only;
- Unexpected delays may occur due to customs procedures, supplier constraints, weather conditions, transportation disruptions, or force majeure events;
- Risk transfer shall occur in accordance with the agreed delivery terms and applicable Incoterms where specified;
- Customers are responsible for inspecting goods upon delivery.
Any visible damage or shortages should be reported promptly in accordance with the delivery documentation requirements.
8. Inspection and Acceptance of Goods
Customers should inspect machinery and equipment immediately upon receipt.
Any claims relating to:
- Delivery shortages;
- Visible defects;
- Incorrect shipments;
- Transport damage;
should be communicated to Falcon Machinery Trading GmbH within the timeframe specified in the applicable sales agreement.
Failure to notify us within the applicable period may constitute acceptance of the delivered goods.
9. Warranty and Product Quality
Falcon Machinery Trading GmbH is dedicated to supplying machinery that meets high standards of quality, durability, and operational performance.
Warranty coverage, where applicable:
- Is subject to the manufacturer’s warranty terms;
- May vary by product category and manufacturer;
- Does not cover normal wear and tear;
- Does not cover misuse, negligence, unauthorized modifications, improper installation, or failure to follow operating instructions.
Customers are encouraged to review all warranty documentation supplied with their purchase.
10. Returns and Exchanges
Returns and exchanges may be accepted only under approved circumstances and in accordance with applicable laws and contractual agreements.
Products may not qualify for return if they:
- Have been used extensively;
- Have been altered or modified;
- Were specially ordered upon customer request;
- Are damaged due to improper handling after delivery.
Any approved return must receive prior written authorization from Falcon Machinery Trading GmbH.
11. Technical Advice and Product Recommendations
Any technical advice, recommendations, or guidance provided by Falcon Machinery Trading GmbH is based on the information available at the time of consultation.
Customers remain responsible for determining whether a product is suitable for their intended application, site conditions, regulatory requirements, and operational objectives.
Professional assessments should be conducted where necessary.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Falcon Machinery Trading GmbH shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.
This includes, but is not limited to:
- Loss of profits;
- Loss of contracts;
- Business interruption;
- Production downtime;
- Loss of anticipated savings;
- Third-party claims.
Nothing in these Terms excludes liability where exclusion is prohibited under applicable law.
13. Website Use and Intellectual Property
All content published on this website, including but not limited to:
- Text;
- Logos;
- Product descriptions;
- Graphics;
- Images;
- Documents;
- Website design elements;
is the intellectual property of Falcon Machinery Trading GmbH or its licensors.
Unauthorized reproduction, distribution, modification, or commercial use of website content without written permission is prohibited.
14. User Conduct
Users of this website agree not to:
- Submit false or misleading information;
- Attempt unauthorized access to website systems;
- Introduce malicious software or harmful code;
- Use the website for unlawful purposes;
- Interfere with the website’s functionality or security.
Violation of these provisions may result in restricted access and potential legal action.
15. Privacy and Data Protection
Falcon Machinery Trading GmbH respects the privacy of its customers and website visitors.
Personal information collected through inquiries, orders, and website interactions shall be processed in accordance with applicable data protection legislation, including relevant GDPR requirements.
Please refer to our Privacy Policy for detailed information regarding data collection, storage, and processing practices.
16. Force Majeure
Falcon Machinery Trading GmbH shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters;
- Industrial disputes;
- Government actions;
- Supply chain disruptions;
- Transportation interruptions;
- Acts of war;
- Public health emergencies;
- Utility failures.
Obligations affected by such events shall be suspended for the duration of the event.
17. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany.
Any disputes arising from these Terms, unless otherwise required by mandatory consumer protection laws, shall be subject to the jurisdiction of the competent courts in Germany.
18. Severability
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms and Conditions, together with any applicable quotations, invoices, purchase agreements, warranty documents, and policies referenced herein, constitute the entire agreement between Falcon Machinery Trading GmbH and the customer regarding the relevant transaction.
20. Contact Information
For questions regarding these Terms and Conditions, product purchases, or customer support inquiries, please contact Falcon Machinery Trading GmbH through the contact information provided on our website.
Falcon Machinery Trading GmbH remains committed to conducting business with integrity, professionalism, and transparency. By prioritizing quality, dependable service, and long-term partnerships, we strive to provide machinery solutions that create lasting value and contribute to the success of every customer we serve.
